The feature allows you to enable the category menu at the top. The categories appear automatically when you create them in the admin area. The menu appears instead of the "Home, New Products, Specials, etc." links at the top navigation. You can turn it on/off via admin area.
You can easily manage the home page banners using the admin "Banner Manager". Please, read the instructions that are included in the readme file of the template package.
How to Provide Customer Support and Increase Your Sales?
Re:Desk Customer Help Desk System allows to track all your customers conversations of your online store in one place. It is a flexible tool for owners of ecommerce stores and real shops to provide a customer support with ease. Support agents, departments, emails converted to tickets, filters - all these make it much easier to provide the support efficiently.